Prometheus7 · Legal
Prometheus7 — Refund & Guarantee Policy
Effective date: August 7, 2026
One page, every promise. If a promise appears on a sales page, its exact mechanics live here. To claim any guarantee: email prometheus7dev@gmail.com with your receipt; refunds are issued to the original payment method within 10 business days of approval.
Sessions
| Purchase | Promise | Mechanics |
|---|---|---|
| Free 15-min evaluation | Free, no obligation | Nothing to refund; no sales pressure is part of the product. |
| $300 AI Readiness Assessment | Honest verdict, including "you don't need AI yet" | Cancel ≥24h before your slot: full refund. Written deliverables arrive within 48h of the session; if they don't, full refund on request. |
| $900 Roadmap engagement | As scoped on the page | Cancel ≥24h before Session 1: full refund. After Session 1: unused check-ins refunded pro-rata on request. |
Fixed-price builds
| Purchase | Promise on the page | Mechanics |
|---|---|---|
| $1,500 AI Spend Audit | "At least 30% identified savings or the fee is refunded" | If the written report does not identify changes reasonably projected to cut ≥30% of your audited AI spend (at your usage volumes, from your billing data), the fee is refunded in full on request within 14 days of delivery. |
| Prototype-in-a-Week (50% deposit) | Late delivery waives the balance | Delivery date set in the kickoff email. If the working prototype is late for reasons within my control, the balance is waived; the deposit is refundable any time before work begins. |
| Website-in-a-Week (50% deposit) | Miss the date and the balance is waived | Same mechanics as the prototype. |
| $1,200 AI Employee install | "If it isn't doing the job in two weeks, full refund" | Two weeks runs from the day I receive the access listed in the kickoff email. "Doing the job" = performing the scoped workflow in human-approval mode. Full refund on request if it isn't. |
| $900 Company Knowledge Assistant | Built on your content, delivered working | If not delivered working within the scoped window, full refund on request. |
| $150 Second Opinion | Written verdict within 48 hours | Verdict late → full refund, automatically. Credited toward any install if you proceed with Prometheus7 within 60 days. |
| $450 Knowledge Engine Setup | "If your data can't make a useful model, I say so and refund — before you subscribe" | If, after examining your data, I conclude a useful model can't be minted from it, you get that conclusion in writing and a full refund. Also credited toward month one if you subscribe within 30 days. |
Subscriptions
| Purchase | Promise | Mechanics |
|---|---|---|
| P7 Knowledge Engine $149/mo | Cancel anytime; app + last model stay yours | Cancellation effective end of current period; no partial-month refunds. First month: if the engine doesn't run on your qualifying machine and we can't fix it within 7 days, month one refunded in full. |
| AI Care Plan $250/mo | Cancel anytime | Cancellation effective end of current period; no partial-month refunds. |
General rules
- Guarantee clocks pause while I'm waiting on access or materials from you (day-for-day).
- Refund of a deposit or fee ends that engagement; deliverables produced before a refunded engagement may not be used commercially.
- Nothing here limits any non-waivable consumer right under California law.